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FAQ
【Shopping Process & Payment】
How to pay?
We accept the following payment methods:
1.Hong Kong Bank Transfer
2.Credit Card: Paypal (+4% transaction fee)
3. Credit Card: SHOPLINE Payments (No transaction fee)
How to order?
🎞️Click to see how to order at Omni Eshop, let's go shopping!
【Delivery & Delivery Fee】
How to pick up my products?
Method 1:
S.F. Express (delivery fee paid by customer)
.S.F. Store/ S.F. Centre/ EF Locker Pickup
.Residential 🏠 / Commercial address 🏢
Method 2:
Pick up at our Kwai Chung Office
Our Office:
Room D, 18/F, Block 1 Vigor Industrial Building, 49-53 Ta Chuen Ping Street, Kwai Chung, N.T., Hong Kong
Business Hours:
Monday-Friday: 9am-1pm, 2pm-6pm
Saturday and Sunday: Closed
How to calculate the delivery fee?
Delivery fee is calculated by weight. FREE SHIPPING on orders over $200 (If order less than $200, you need to pay for SF Express delivery fee, 1kg $30, then 0.5kg will be charged)
【After-Sales Service】
Able to return or exchange the products?
If you want to return or exchange the products, please contact our customer service within 7 days after receiving the products.
【Contact Us】
How to contact us?
Tel:2305 4478
Email:eshop@omni-hk.com
WhatsApp: 9301 9739 (for WhatsApp enquiry only)
Signal: 9301 9739
Facebook / Instagram : @omnihongkong
Business Hours:
Monday-Friday: 9am to 6pm (Lunch Hour: 1pm-2pm)
Saturday and Sunday: Closed